Effective Date: February 2026

These Terms and Conditions govern your use of our website and logistics services. By accessing the website or engaging our services, you agree to be bound by these terms.

1. Website Use

You agree to use the website only for lawful purposes and in a way that does not violate any laws, infringe rights, or disrupt website functionality. We reserve the right to restrict access for misuse.

2. Service Scope

We provide freight forwarding and logistics coordination services, which may include shipment planning, customs documentation support, warehousing coordination, and transport booking. Transportation may be performed by third-party providers.

3. Quotations and Pricing

• All quotations are based on information provided at the time of request
• Prices may change due to carrier rates, fuel costs, regulatory changes, or shipment modifications
• Additional charges may apply for delays, storage, inspections, or shipment changes

4. Client Responsibilities

• Provide accurate and complete shipment information
• Comply with import and export laws
• Ensure cargo is properly packaged and declared
• Pay all applicable fees, duties, and taxes

5. Third-Party Providers

Transportation and related services may be performed by third parties. We are not liable for carrier delays, customs clearance issues, government actions, or events beyond our control.

6. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from service use, delays, or third-party actions.

7. Payment Terms

All invoices must be paid according to agreed terms. Late payments may result in service suspension or additional charges.

8. Intellectual Property

All website content including text, graphics, and branding is owned by the company and may not be reproduced without permission.

9. Termination

We reserve the right to suspend or terminate services for violation of these terms or non-payment.

10. Governing Law

These terms are governed by the laws of the jurisdiction where the company operates.

11. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our services indicates acceptance of updated terms.

12. Contact Information

Company Name: Freight Vietnam Logistics
Email: info@fclogvn.com
Address: 2nd Floor, Galleria Building, 258 Nam Ky Khoi Nghia, Vo Thi Sau Ward, District 3, Ho Chi Minh City, Vietnam.